Return Policy

 

Last updated October 22, 2019 

Thank you for your purchase. We hope you are happy with your purchase. However, if you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund or store credit. Please see below for more information on our return policy.

RETURNS

 All returns must be postmarked within thirty (30) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

RETURN PROCESS

 To return an item, please email customer service at hello@mayaholisticbeauty.com to obtain a Return Merchandise Authorization (RMA) number. After receiving a RMA number, place the item securely in its original packaging, and mail your return to the following address:

Maya Holistic Beauty

Attn: Returns

RMA #

701 Woodward Street  

428  

Austin, TX 78704  

United States  

 Please note, you will be responsible for all return shipping charges. We strongly recommend that you use a trackable method to mail your return. 

REFUNDS

 After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least thirty (30) days from the receipt of your item to process your return.Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company. We will notify you by email when your return has been processed. 

EXCEPTIONS    

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 

Please Note

  •        A 5% restocking fee will be charged for all returns.          
  •        reasons why product does not work.   

QUESTIONS

If you have any questions concerning our return policy, please contact us at:

512 8487635 

hello@mayaholisticbeauty.com